I had the absolute best experience here. Lovely small store - sales & repairs - downtown Seattle. I felt welcomed as soon as I walked in the door. I needed a repair done to a gold necklace that is very special to me, & I didn't want to take any chances with it. The nice owner fixed it while I waited, including a new clasp, which he refused to charge me for. For those of us who work downtown & try to avoid the tourist traps & big-box-type stores, Crane Jewelers is a treasure, providing personal service in a beautiful & convenient setting. Not only do they do repairs they sell amazing, unique pieces. Thank you so much for helping me.