Subway tried to sell me a 10-inch foot-long sub

Tracey Folly

*This is a work of nonfiction based on actual events I experienced firsthand; used with permission.

Here's the ridiculous reason the new owner of a local Subway franchise tried to stiff me by two inches.

My mother and I visited the same local Subway shop for years.

One day, we walked into the familiar location to find that all the familiar faces were gone. The franchise had changed hands, and the location was under new ownership.

We didn't care; we just wanted a sandwich.

When it was my turn to order, I asked the woman behind the counter for a foot-long Veggie Delite sub and watched in horror as she took out a knife and cut a full inch off each end of my sub roll before filling it with vegetables.

She made small talk as she worked, telling us about being the new owner of our beloved old Subway location.

This woman was the new owner?

I waited patiently for a natural break in the conversation to ask about the missing two inches of sub roll. Strictly speaking, the two inches of bread weren't missing. They were sitting right there on the countertop/cutting board where she had brushed them aside after lopping them off the sides of my sandwich.

Just as she was about to wrap my abbreviated ten-inch sandwich, I stopped her.

"Could you please include the bread you cut off my sub roll when you wrap my sandwich," I asked.

I watched her expression change. "The ends of the bread were a little dry," she explained. "So I cut them off."

"Well, I don't really care if the ends of the bread are dry," I said. "Could you please wrap them up, anyway? It's supposed to be a foot-long sandwich, and now I'm missing two inches."

I was very polite, but I wanted all twelve inches of my foot-long sub. Two inches is greater than sixteen percent of twelve inches, and it wasn't like she was giving me a sixteen percent discount on the sub.

The new owner of the local Subway location seemed surprised, and a bit irked. She continued to explain her actions as she wrapped my sub, insisting that she had only wanted to spare me from eating bread that was too dry.

I'm rather fond of dry bread, and I'm even fonder of getting everything I paid for. So I accepted my shortened sandwich with the dry crusts of bread tucked into the wrapper and went on my way.

I wish I could say I never visited that location again, but it wouldn't be true. My mother and I visited that Subway location many times over the years until a new location opened up on our side of town.

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