I was half satisfied after visiting Carvana Charlotte

The first time I went to help myself from this store, there was excellent service; the staff really made it a wonderful experience. It took us 20 minutes to sign the paperwork and change vehicles; It was much faster than in any distributor; the truth is that we were delighted.

But on another occasion, the service was not so good. Not because of the staff's attention, but because of the condition in which the car was delivered to us. The interior paint was deteriorated; there are three broken speakers and a faulty rear windshield wiper. It seemed that the inspection they did was a joke and that they only vacuumed it before delivering it.

I recommend that you pay more attention to these details. Otherwise, you will continue to lose customers, as happened with me. It is located at 3631 South Blvd, Charlotte, NC 28209, United States, and is open to the public from 9:00 a.m. to 7:00 p.m., no work on Sundays.

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I'm just a guy who wants to share his experiences in this city.

Charlotte, NC

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