This could mean a fairer, timelier process for the rideshare company's drivers, Department of Labor & Industries officials claim
Uber drivers have more ways to fight for their right to get back behind the wheel if suspended, the Department of Labor and Industries reported on Monday.
Rideshare drivers like people who log miles for Uber can often see their accounts suspended or deactivated on Uber without prior notice, advance warning, or the right to appeal a decision, the department reports.
On Sep. 11, the Washington Department of Labor & Industries (L&I) approved a state-regulated deactivation appeals process between Uber and the Driver Resource Center (a state body representing drivers). Washington is home to some 35,000 Uber drivers who would be affected by this law, L&I reports.
Washington law now requires all transportation network companies like Uber to allow drivers to file an appeals process through the Resource Center after being suspended or deactivated lasting 3 days or longer, according to L&I. Appeals may not be filed if such actions were the result of serious offenses, such as sexual assault, harassment, fraud, or driving under the influence of drugs or alcohol.
All parties are required to informally resolve the issue within 30 days of an appeal, according to L&I. If unsuccessful, companies may seek out a third-party mediator to resolve disputes with just cause, L&I reports.
Uber must also respond within two weeks to driver requests for information about their deactivations, plus give drivers the right to collect lost earnings if they win their appeal, according to L&I.