McDonald's Will Stop Its Self-Serve Beverage Stations

The Bright Side Corner

Fastfood giant McDonald's will stop its self-serve beverage stations by 2032, according to this report.

Yes, apparently that decision to gradually phase out the drink stations has been made by McDonald's Corporate to create a consistent experience for both customers and crew across all ordering points, whether that’s McDelivery, the app, kiosk, drive-thru, or in-restaurant. The move is also intended to minimize human contact and ensure hygiene in the wake of the COVID-19 pandemic.

The slow rollout means dine-in customers can still expect to top off their own soft drinks at most locations for now. However, a handful of local McDonald’s have already begun the transition.

Some McDonald’s branches recently took the first baby step by having crew members fill dine-in customers’ initial soft drink order, which is delivered to the table along with the meal. Customers can then get their own refills. Customers who place take-out orders at the counter will continue to get an empty cup to be filled at the self-serve drink station.

This recent McDonald's decision appears to be part of a broader trend in the fast-food industry toward different business models such as takeout-only restaurants, seatless restaurants, or digital-only restaurants.

The move has already been met with mixed reactions from customers and staff alike. While some have welcomed it as a necessary step towards ensuring hygiene and minimizing human contact, others have expressed disappointment at losing a feature that they have grown accustomed to over the years.

How about you? Are you happy or sad about this latest move by McDonald's? Kindly share your thoughts and share this news with your family and friends.

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