IRS Pledges to Improve Taxpayer Experience With New Plan

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The Internal Revenue Service (IRS) has pledged to improve taxpayer administration and taxpayer services in the United States in a new 5-year plan.

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The government agency's existing processes are infamously clunky, so this is good news for tax filers nationwide.

In an official release, the IRS shared details about its goal to help taxpayers over the coming years:

The IRS Strategic Plan FY2022-2026 will serve as a roadmap to help guide the agency's programs and operations. The plan will also help meet the changing needs of taxpayers and members of the tax community.

"Through the Strategic Plan, we want to share our priorities and how they shape the important work that takes place at the IRS, year in and year out, to help taxpayers," said IRS Commissioner Chuck Rettig. "We serve and interact with more Americans than nearly any other public or private organization. The IRS has undergone tremendous change over the last five years, and we continue to evolve to better serve the nation's taxpayers."

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Amid the news that the IRS is focusing on improving the overall taxpayer experience comes the introduction of The Tax Filing Simplification Act of 2022.

The federal bill was introduced by longtime Senator Elizabeth Warren (D-MA) and has support from nearly two dozen of her colleagues. The bill is co-sponsored by Representatives Katie Porter (D-CA) and Brad Sherman (D-CA).

Per Accounting Today, the legislation is intended to fix problems with the IRS’s traditional Free File program, and even requires the agency to create a completely free filing system that would eliminate the need for Americans to use TurboTax and other third-party software options.

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As for amending the existing tax code to account for current inflation rates, though, there is less positive news -- both homeowners and retirees could find themselves paying more money in 2023.

What do you think about the IRS's attempt to improve the American taxpayer experience?

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