At Panaderia y Pasteleria La Ideal they have some good products but nothing to highlight

It was the first time I went to this establishment, and it has not been my best experience. I ordered a cake for my sister's birthday, and they have assured me it would be spectacular. I gave them each of the instructions about how I wanted the cake (as it was a surprise and I wanted it to be very striking), they did not make even half of what I have asked.

They have charged me a high cost for a tasteless cake and nothing similar to what I asked when ordering. Ultimately I had to pay for the cake (which I didn't want), and I had to run to another bakery to order another one so I could celebrate my sister's birthday.

The positive side is that it is an establishment where the owners are aware of the COVID-19 pandemic and are governed by security measures, meeting a schedule from Monday to Friday from 7:00 a.m. to 9:00 p.m., on Saturdays and Sundays from 7:00 a.m. to 8:00 p.m.

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