Numerous stories on the internet describe customers outraged over some perceived offense. Customer overreaction is sometimes caused by misunderstandings or inaccurate fast food orders. It is possible that they were frustrated and attacked an employee after waiting "too long" for their food.
These stories all involve extreme overreaction. Were the police really necessary to be called when some children in a restaurant's play area were being "loud"?
The workers in one Cape Cod restaurant were reduced to tears by a customer who was unable to order before opening hours.
Sadly, some of these incidents escalate into violence despite a great deal of screaming and yelling. Several customers have thrown drinks at workers over ice or threatened and punched them over sauce packets. When they are not satisfied with what they receive, some customers go even further.
According to St. Louis County authorities, a woman shot a McDonald's worker after a dispute about a discount on french fries.
The 30-year-old Terika Clay was charged with armed criminal action and first-degree assault. Terika Clay was being held under a cash bail of $150,000.
Clay was complaining to an employee at a McDonald's drive-thru in Normandy, Missouri, on Wednesday after she did not receive a discount on her fries, according to a probable cause statement from a Normandy detective.
Clay struck the employee with her gun and shot her after the employee went outside for a smoke break, according to police.
According to a news release from the St. Louis County Prosecutor's office, Clay's arrest happened after the shooting was captured on video.
The status of the victim has not been reported by local media outlets. KTVI reports, however, that if Clay is released on bond, she must not interact with the victim or any other employees at the McDonald's. She must avoid the McDonald's by at least 1,000 feet.
Online court records don’t list an attorney for Clay.