Akron, OH

Akron Zoo is looking for a food and beverage operations coordinator

Paul Krasinic

Sora Shimazaki/Pexels

AKRON, OH - Akron Zoo is currently seeking applicants for Food and Beverage Operations Coordinator. This is a full-time, salaried, and non-exempt position with benefits. This position's shift will be Thursday until Monday, with Tuesday and Wednesday off.

This role is in charge of ensuring the day-to-day operations run well, such as managing opening and closing procedures, training new employees, and collaborating closely with zoo management on operational concerns. The Coordinator is required to work a flexible schedule that frequently includes shifts in the evenings, weekends, and/or holidays.

The essential job responsibilities of this position are the following.

  • Maintaining food and beverage areas, which include accepting orders, handling supplies at stations, and preparation and execution of meals at any of the cafes or stands on grounds.
  • Handles customer cash transactions and verifies them at the end of the day. The opening and closing procedures at food establishments across the park are the responsibility of this position.
  • Provide year-round and seasonal Food and Beverage team members with training, support, and motivation in collaboration with management.
  • Demonstrate exceptional customer service to zoo visitors and encourage team members to do the same.

To apply for the position, applicants must possess a minimum of a high school diploma or GED. Three years of customer service, as well as one year of demonstrated leadership experience, is preferred. It is necessary to have prior experience in a quick-serve environment. The candidate should know the inside and out of house operations.

Interested candidates may submit a cover letter and resume via email to Human Resources at HR@akronzoo.org or send them via letter to Akron Zoo, 500 Edgewood Ave., Akron, Ohio 44307. Position open until filled.

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