On March 23,2023, the United States Postal Service has reported on their new delivery performance metrics. The average time for physical mail to be delivered to customers "holds steady" at 2.5 days. This is the analytic data since Delivery for America has taken implementation.
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mail piece or package from its acceptance into our system through its delivery, as measured against published service standards." USPS reports in their press release on their website.
Delivering for America's main goal is to improve service reliability for Americans and businesses by modernizing the aging postal network across the nation with a 10-year-plan. This plan is fundamental in helping the USPS become financially stable so that they can provide the best service as well. All analytics are available through PDF on the Delivering for America's website.
As described in this Plan, our infrastructure is both outdated and not properly configured to meet current and projected customer demands. in addition, we have underinvested in facility modernization and have lagged in implementing operational best practices. The initiatives in this Plan will rationalize and modernize mail and package processing, transportation, and retail and delivery networks and improve service reliability and cost efficiency. in addition, these initiatives will result in a rationalized organizational structure that will improve accountability and reduce both personnel and non-personnel expenses. Combined, these initiatives are expected to reduce our projected operational expenses by an estimated $28 billion to $40 billion." The plan outlines on Delivering for America's website.
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