Former AT&T Customers Have Until May 18, 2023, to File a Refund Claim with the FTC - Due to AT&T's Data Throttling

Mark Hake

The Federal Trade Commission (FTC) has set a deadline of May 18, 2023, to get a refund due to AT&T's illegal data throttling. Here is what the FTC says on its AT&T Settlement Site:

"Are you a former AT&T customer who had an unlimited data plan that was throttled by AT&T? You may be eligible for a refund."

Former AT&T customers may have had an unlimited data plan, but due to AT&T's "data throttling" (slow speeds), they left in frustration.

The FTC reached a settlement with AT&T. As a result of the settlement, AT&T refunded more than $52 million to current and former customers.

Now, the FTC is using the remaining money from the settlement to refund eligible consumers who haven’t already received a payment.

Who Is Eligible?

If you meet all these requirements, you can apply (before May 18, 2023) for a refund:

  • you are a former AT&T customer
  • you had an unlimited data plan at some point between October 1, 2011, and June 30, 2015
  • you experienced data throttling (slow data speeds)
  • you didn’t already get a payment from AT&T in this matter.

Current AT&T customers aren’t eligible for a payment. They have already received a credit from AT&T in 2020 on their monthly bill. In addition, former customers who cashed a check from AT&T aren’t eligible.

If you are eligible, your payment amount depends on several factors, including how many people file claims. The total amount of the payment and the individual amounts won't be available until everyone has applied by the deadline.

More information will be available on this FTC refund site after the deadline in terms of the final refund payments.


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Mark R. Hake, CFA, writes articles on national and local news, stocks, and market events at,,, and as well as TalkMarkets.

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Mark Hake is a financial analyst, investor, and Chartered Financial Analyst (CFA). He writes about US and foreign stocks as well as cryptos, hedge funds, and private equity. He previously ran his own hedge fund, investment research firm, and acted as CFO for a fintech startup. He focuses on finding value, arbitrage, and hidden asset opportunities.

Phoenix, AZ

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