Chicago, IL

Peoples Gas To Clear Thousands Of Overdue Balances For Low Income Chicago Residents

Lashaunta Moore

If you're a citizen in the Chicago area with an overdue Peoples Gas balance, you could be one of the 12,000 customers to get their balances wiped out.

Peoples Gas announced on May 25 that its customers who applied and qualified for heating assistance over the winter and spring will have all remaining past-due balances cleared and will not be subject to disconnection.

According to the Chicago Sun-Times, the utility company received more federal funding and state aid, which will allow them to clear those balances by the closing of June. With the rise of inflation and prior struggles, the company has a record-high number of customers unable to pay their bills. The Chicago Sun-Times reported that the South and West side areas are most impacted.

If you're one of those customers, the entire balance would be paid off through the Community and Economic Development Association of Cook County or Peoples Gas.

In a press release, Peoples gas CEO said the company remains committed to helping its customers.

"When a worldwide spike in natural gas prices drove up heating bills across Illinois and the country, we made sure customers having a tough time paying bills had help," said Charles Matthews, president and CEO — Peoples Gas. "We remain committed to helping all our customers now and going forward and ensuring they have the safe and reliable energy they depend on."

Visit CEDA's website for more information. Customers can also contact Peoples Gas through Peoples Gas mobile app, at, and by calling 866-556-6001.

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