The quality of your communication equates to the quality of your life.
I am nearly one month into being a social media manager with Haikhuu LLC and have learned more about business than I would in college.
The discussions I have with my leaders are very effective and allow me to perform at an extremely high level. Without a solid foundation of communication, goals won’t be met, conflicts will arise, and you’re going to feel lost.
If it wasn’t for my deployment to the Middle-East with the Army, I wouldn’t be as solid of a communicator as I am today. The Army teaches you how to communicate effectively with all types of people. The mission is always to get a task accomplished, and done the right way.
“Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.” — Patrick Lencioni
With the world going to remote work, everyone communicates through text, call, or email. By the time you finish reading this article, you will be a better communicator in the world of business.
When You Don’t Know Something, Ask!
Speaking up when you don’t know something goes a long way.
If you’re reading this article, I can assume that you care about being a great co-worker and teammate in business.
You can only succeed in your role in the business if you have all the resources and the mental capacity to get the job done.
I asked my leaders the following questions in my first month:
- What types of social media matter most to the business?
- What is our company’s vision?
- Do you prefer to have a stronger presence on Instagram or Facebook?
- Where do you see the biggest weaknesses within the company?
- Have you ever thought about running a seminar?
- Where do you see the company in five years?
By asking a question anytime that I didn’t know something has paid dividends for me in my role. My leaders helped give me all the details I need to know so that I know which steps to take and what our vision looks like.
Don’t worry about whether or not you feel incompetent for asking. Your leaders will appreciate you asking, and know that you truly care about doing a good job.
In school we are taught to raise our hands when we have a question. In business, some of us want to be perceived as though we have no questions at all. You must be a little vulnerable when you don’t know something.
By connecting with your leaders and establishing trust and a bond, you’ll notice your productivity, quality, and purpose all rise.
Discuss Your Role Within The Business
From a social media manager standpoint, I have the honor of taking our mission statement and giving it to the masses who want to reach their personal financial goals.
When I first started talking about working for Haikuu with my boss, he was open to discussing my role within the company.
Instantly, I felt essential to the company’s success and that as long as I did my part, we would succeed. When you talk 1-on-1 with your leadership, they’re going to see things in you they didn’t know existed.
It’s okay to hear first-hand what your role is within a company. I love my boss and the way that he communicates with his team and we all feel like we have a purpose.
Here are 10 Qualities of a Great Boss:
- Communicates a clear vision.
- Connects vision to daily tasks.
- Sets clear expectations.
- Provides feedback and coaching.
- Cares about the employee.
- Shares personal experiences.
- Makes work fun.
- Fosters team development.
- Values employee perspectives.
- Rewards good performance.
If your job wasn’t important, there wouldn't be a role for you within the business, nor would they see any reason to pay you.
But they are paying you and that’s because your efforts contribute to the overall success of the business.
Know that you are important. If you feel any other way, confront your leadership if you feel inadequate or underprepared in your role and discuss solutions to get you on the right track.
Often times, it’s the tough conversations that allow you to have breakthrough moments.
The Endgame of Communication within a Startup
Whether you see yourself working with your startup for a good time or a long time, communication will be an integral part of your life.
It’s important to speak up when you don’t know something.
When you don’t feel like the work you’re doing has any meaning behind it, reach out to your leadership.
If you truly do have quality leaders, they will listen, and they will accommodate to your needs.
As long as you set out to make meaningful contributions to the business, they want to hear what you have to say.
“Skill in the art of communication is crucial to a leader’s success. He cannot accomplish anything unless he can communicate effectively.” — Tony Robbins