Heather Willard / NewsBreak Denver
The TSA recognized the agency’s top performers and most effective teams. Two of those top performers were Anne Lamborn, who was named Passenger Support Specialist of the Year, and Elizabeth Hamilton, who was named Coordination Center Employee of the Year. Both were nominated by their coworkers.
Hamilton is a Supervisory Coordination Center Officer at the Denver airport, working in the statewide coordination center or “nerve center” of security operations. The center oversees every TSA operation at Colorado’s 14 commercial airports, plus surface transportation security measures.
Hamilton is tasked with ensuring the accuracy of reporting and sharing information within the agency and outside. She serves as a liaison to the Colorado Information Analysis Center and works with other federal agencies as needed on sensitive security matters. In the nomination form for Hamilton, her coworkers cited one event in 2021 (among many) that singled her out as an outstanding colleague.
“During a particularly severe March snowstorm,” Hamilton’s coworkers wrote in the nomination, “she voluntarily stayed at the airport for two nights to ensure continuity of operations during an emergency event, and to allow other, scheduled employees the option of not facing a difficult and potentially dangerous commute in very adverse conditions. She facilitated numerous leadership conference calls over the course of the snow event, providing critical information concerning current operations and staffing.”
Hamilton’s coworkers also recognized her for mentorship and encouraging other coordination center employees to further their expertise through training.
Lamborn, a Transportation Security Officer,has been with TSA since 2014. In addition to performing her assigned duties, Lamborn trained to be a Passenger Support Specialist so she could help passengers who have special medical or other needs during the security screening process.
Lamborn’s colleagues recognized her for leading Wounded Warriors groups through security checkpoints. She also supported special events like “Wings for Autism” and “The North Pole Flight” hosted by United Airlines. Both are events where would-be travelers could familiarize themselves with security checkpoint procedures, according to her nomination form. She also worked with Freedom Service Dogs where 17 disabled individuals and their newly-acquired canines learned how to navigate the security process.
Her coworkers recognized her commitment and ability to meet passenger needs, address concerns, and make the experience as positive as possible for passengers and customers while carrying out the security mission. She is an on-the-job training coach for TSA, an Air Force veteran and has been a member of the TSA Honor Guard. In her honor guard role, she has marched in multiple parades on Memorial Day and Veterans Day in the Denver metro area. She has also participated in multiple transfers of military remains planeside, rendering honors for fallen soldiers.
TSA Administrator David Pekoske congratulated all award recipients on behalf of the agency in a statement.
“The TSA workforce continues to represent the very best of resilience and innovation in protecting our nation’s transportation systems,” Pekoske said. “It is a privilege once again to recognize those who stepped forward and made significant contributions in meaningful ways in support of the agency.”