I feel you shouldn't bring your pet here if it's an emergency. Sometimes you will have to wait for hours no matter what. If your pet needs emergency care and you risk coming here, hoping to get treatment as soon as possible but you ended up waiting for hours and it gets too late to take your pet somewhere else for an emergency, what would you think of?
Don't get me wrong, they are one of the best animal clinics in Charlotte. Their treatment is great once they start attending to your pet. But your pet's life matter under every circumstance.
I can only bring my mum's dog here when I have time to wait and I already confirm the appointments schedule is right before I arrive. I learned my lesson already, pet lives matter too.