Phoenix, AZ

Popular Fast-Food Restaurant Testing Drone Delivery

Greyson F
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One chicken sandwich restaurant is testing out drone delivery services.Photo byBradonUnsplash

Drive-through lines at the local Chick-fil-A can be, at best, a nightmare. Some of the longest lines anywhere in metro Phoenix are often curling out of these restaurants during rush hour. Some even manage to cause serious traffic congestion as cars wait in driving lanes to simply make it into the drive-through lane. Using a delivery driving service might seem like a viable option, but these delivery apps can quickly double the cost of your food. However, all of that might be changing in the coming months, if a delivery experiment pans out.

Starting this week, one Chick-fil-A restaurant outside of Phoenix metro has begun experimenting with drone delivery services. The delivery service is free of charge, so there’s no added fee, which is something all the delivery apps charge you (and there’s no need to tip the drone). This is an attempt to not only service more customers but to hopefully cut down on the heavy traffic waiting in the drive-through.

Now, the biggest caveat is the delivery service is extremely localized, in that the individual ordering the food, at least at this present time, must be within 1.2 miles of the restaurant. But as long as they are, the drone will be able to take food from the restaurant and drop it off right at the address (no word yet as to how this might work for an apartment building, or if it is possible at all).

This is an experimental service being used, as the drones used are a little bit more advanced than the average options available through Amazon. Should the drone delivery service prove successful, you can expect to see this rolled out throughout greater Phoenix. For anyone who enjoys their Chick-fil-A but who doesn’t like sitting in the extended drive-through lines, this is an excellent option to speed up delivery.

Currently, laws are limited with regard to drones being able to fly over private property. As long as the drones are flying above the electrical grid lines and below air traffic, drones currently have free-range (although, as the technology improves and as more drones are used for delivery services, the chance of regulation will increase for personal safety and privacy).

Either way, for the time being, the drone delivery service has proven to be a hit, which is good news for everyone living throughout Arizona, as they might be waiting far less for a fresh chicken sandwich.


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