How did Best Buy Warehouse manage to upgrade its services?

A couple of months ago, I had a low rating and frustrating experience here in Best Buy Warehouse. We weren't many on the queue but we could see only one loading zone and the process was super slow. I waited for 3 hours before I was finally released with my goods. Last week, I arrived early and the process was different. There wasn't any waiting line and we were done in minutes. I was surprised but I'm happy the service is better.

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My name is Elliot and I am a copywriter. Also, i love travelling and setting up appointment for business purposes.

Los Angeles, CA

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