Continuity Of Medical Care, Using Hybrid Work Model: Let's Begin First with Real-Time Patient and Doctor Experience

Dr. Adam Tabriz

Optimal Continuity of Medical Care Mirrors Starts and Continues with Patient Engagement at Home
Continuity of CarePhoto byHelena Lopes on Unsplash

As the healthcare system is moving closer to the coordinated patient-centered team approach to medical care delivery, continuity of care is becoming more vital.

Continuity of medical care pertains to ensuring patient-centeredness and, ideally, in association with patient engagement toward establishing a collaborative environment.

An atmosphere where everyone involved in the care of a patient, including the patient, can work towards a joint mission. That task is delivering high-quality medical care and promoting patient safety and well-being.

In today's healthcare scheme, amidst prevailing socioeconomic expectations of the global population, it is no longer feasible to take the route of a "disease management" philosophy. In contrast, pro-active "health maintenance" is becoming the new norm more than ever before.

Maintaining healthy life by preventing diseases and ailments is not only the best strategy for fighting them but also a socioeconomically more feasible approach, as it reduces healthcare costs, lessens unemployment due to disabilities, and most of all, improves the quality of life and individual contentedness.

Continuity of Care is Vital to Maintain Healthy Life

Maintaining continuity of care is extremely important today, more than ever before. One can foremost assess the concept through the patient and clinician perspective. That pertains to the continuity of care experience to patient satisfaction via interpersonal healthcare elements and the coordination of that sustenance.

Studies have shown an overwhelming association between robust continuity of care and decreased complications, early death, and mortality among those suffering from diabetes and hypertension.

Patients who benefit from continuity of care are usually happier and healthier. That is particularly evident when patients' health information relishes particular engagement.
The continuity of care underscores any intertextuality, including information, management, and relational continuity.

To maintain the current care status, it is essential to utilize patients' past events and encounters. But also, it is crucial to make uniform and coherent patient health maintenance strategies that align with their changing expectations and necessities.

Meanwhile, as a physician or clinician, it is essential to establish an ongoing therapeutic relationship with every patient, so they can maintain the continuity in the chain of care that extends from past to present and future.
Continuity of CarePhoto byDiego PH on Unsplash

Furthermore, one should always appreciate the significance of relational continuity, as it creates a sense of predictability for patients in times of uncertainty.

Continuity of Care without Patient Engagement Needs to be Insufficient.

Patient engagement or establishing a desire and ability for every patient to participate in self-care uniquely fitting to their needs and expectations is essential in today's healthcare realm.

One can only dissociate patient engagement without the active collaboration of all healthcare players involved in a patient's care. That is if they need to maximize health outcomes and experiences for everyone on the team, especially the patient.

Patient engagement, especially with continuity of care, is a complex undertaking.

The collaborative backing of the medical care team is fundamental in implementing continuity of care that engages patients.

Patient Engagement Requires Partnering with Them!

Patient-centered medical care is the gold standard within the contemporary medical care domain. It encompasses a spectrum of concepts, including patient engagement, patient empowerment, and offering ease prospects to physicians establishing a partnership with their patients. And such ideas must confine within the scope of the continuous care model.

Effective partnerships between patients and physicians ideally expand into organizational development and reform, education and training physicians with sundry relevant skills, and providing tools and resources. Likewise, a patient partnership requires integrated care models and meaningful methods of measuring success. Those include means of recording patient experience and patient-reported outcome benchmarks.

Physicians Need to be There for Their Patients, Even if That Means without Physically Being There!

Patient engagement, continuity of care, and partnership are collaborative tasks requiring diligent teamwork.

That is being there for the patient!

Two-dimensional in-person approaches, however, to bring there for patients will fall short, thus requiring another dimension that offers a remote workflow continuum.

Continuity of care and patient engagement demand expanded points of care in the virtual space.

Hybrid Work Model and Continuity of Care

Requirements of multiple players' engagement in caring for a patient typically entail informing, engaging, empowering, partnering, and supporting.

A hybrid work and patient care model mixes in-office and remote encounters, thus offering flexibility and continual support to everyone in the patient-centered care system.

A hybrid workplace offers patient care team autonomy and better work-life balance and facilitates better engagement between themselves and the patients, whether onsite or away from the medical facility.

The hybrid care model is the logistics for continuous and patient-centered medical care.

Robust continuity of care digital orchestration where every person, sensor, and healthcare technology can independently join the system, work together and disconnect as desired.

The cyber-physical human system is the infrastructural solution for establishing mirroring and synchrony of patient care workflow and operations in the clinic and away from the physician exam room. Once again, that stands for a hybrid patient care model with numerous interconnected points of care at a given time, a hybrid work model embracing staff interconnectedness away from the workplace.


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Illumination Curated initially publicized this article on Medium!

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