Today’s Continuity of Medical Care Lacks a Personal Touch (Part 2)

Dr. Adam Tabriz

Current Challenges with Patient Care Continuity
Photo by National Cancer Institute on Unsplash

Patient access to quality healthcare sets the ground zero for all patient encounters within the industry. Despite this importance, patient care admittance is not identical for all patients. Between appointment availability issues and troubles making schedules, finding the best timing for the clinic visit, and getting a ride to the clinician office, the patient care entree has many associated challenges.

Healthcare organizations are overcoming continuity by expanding their office hours to accommodate patient demands. Furthermore, some organizations exploit health information technology to allow patients to seek medical advice over Telehealth without being obliged to an office schedule that does not fit the patient’s needs. Even though Telehealth is appropriate under the right circumstances; nonetheless, it is far from serving as the perfect solution. Urgent care centers and retail clinics are also emerging players allowing patients to connect to care outside of a doctor’s office hours. But that does not imply continuity. Since the latter requires care to be delivered by the same clinician unless needed otherwise. They are quick fixes.

Patients living in rural zones are unduly more likely to brawl to access their clinician than a patient living in an urban zone. According to the American Hospital Association, with 57 million Americans living in rural areas, they face challenges, extending from where they live to have enough doctors to provide care. Remote terrestrial location, small size, limited workforce, physician famines, and often inhibited financial resources pose an inimitable set of challenges for rural healthcare. Then again, Healthcare organizations have been using telemedicine to close care gaps triggered by geographic barriers. Direct-to-consumer telemedicine permits patients to use home computers or smartphones to teleconference with a clinician. Patients living in rural areas must also struggle with clinician scarcities.

Despite convenient patient access to a clinic and flowless appointment scheduling, transportation blocks can also hold back patients from seeing their clinicians. Patients who are physically unable to drive, those who face financial barriers, or otherwise cannot obtain transportation to the clinician’s office often go without care.

Healthcare organizations have also been falsifying their own relationships with Uber, Lyft, and other specialized medical transportation amenities. Frequently, patient care access problems are not about having access to the clinic. But instead, it’s about being able to access the right clinician.

Continuity of Medical Care needs Personalization

Linking patients with the right medical care at the right time is a crucial patient care attitude. When a patient can easily access a physician or a healthcare provider, they will see a lessened possibility of developing a more serious illness later on in life. Healthcare organizations need to have the right personalized care to ensure patients can easily access those care services.

Some studies associate the lack of continuity of care with a shortage of primary care physicians or General practitioners. However, a lack of primary care is a symptom and not a disease. One can hardly expect physicians to fill the gap of discontinued medical care when they are not at the center of decision-making. Physicians are overwhelmed with increasing administrative burdens and unsubstantiated quality determinants of their job. Apart from the quality of medical care, access to convenient care is one of the top drivers for patient care site choices. But such access requires quality resources and infrastructures to be handed to the clinicians too. In other words, throwing value-based markers at clinicians and expecting them to care for 30 patients in eight hours while penalizing them for performing less is nothing but an absurdity. Patients want to access their healthcare when they want and need it, called the demand for personalization. While it is indispensable for healthcare establishments to eliminate impediments barring patients from getting to the office, it is equally vital for administrations to make sure patients get to the right type of facility with well-invigorated clinicians.

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Adam Tabriz is a Physician, Writer, Entrepreneur, and public health policy, expert. He is an advocate for Personal liberty. The combination of his experience and expertise underlines his passion for advocating true “Personalized Healthcare” and “Healthcare without Borders.” His favorite slogan is: “Peace of mind would come to all people through the universal respect for the basic human rights of everyone”

San Francisco, CA

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