The Denver City Council Safety, Housing, Education and Homelessness Committee will consider Wednesday several contracts for managing the city’s micro-communities for people experiencing homelessness.
Council members have been anxiously waiting to learn which organizations would be recommended for the contracts. At Wednesday’s meeting, the council committee will be asked to approve multi-million dollar contracts with Bayaud Enterprises, The Gathering Place, Colorado Village Collaborative, Salvation Army and Colorado Coalition for the Homeless.
“Micro-community sites are a crucial piece of the puzzle for moving people experiencing homelessness, particularly in an unsheltered setting, into a sheltered, and eventually into a housed outcome,” according to a memo from city staff to the committee. “Referrals to this program will be a part of the unsheltered homelessness response of the city and contributes to the mayor’s goal of moving 1000 people inside by the end of the year.”
Some of the contracts require providers to assist clients with their activities of daily living, such as dressing and toileting. Such tasks often are performed in nursing homes and assisted living facilities.
Colorado Village Collaborative, $3.8 million
Under the mayor’s proposal:
The micro-community in district 7 would be run by Colorado Village Collaborative at a cost of $3.8 million through the end of 2024. “The Colorado Village Collaborative (CVC) has demonstrated experience and excelled in their existing programming with HOST,” according to a memo from city staff to the committee. “Their existing tiny home village locations, offer low barrier, trauma informed shelter to an array of households, LGBTQIA+ individuals and couples, women, men and allow pets in their programs.”
The contract requires that “CVC will be responsible for site operations, 24/7 and 365 days per year. Site operations are inclusive of facility management and maintenance. Ensuring that communal and individual spaces are kept, clean, safe and maintain a high standard of quality of service to clients residing on the property (is required).”
According to the contract, CVC will serve 300 individuals through the end of next year, and 80% (240) of them are expected to engage in housing focused case management and exit the program into permanent or stably housed outcomes. “To meet these expectations, HOST will support CVC by including them in continuous encampment response case conferencing. Person-centered case management is essential to reducing the barriers clients are facing.
Colorado Coalition for the Homeless, $851,960
Colorado Coalition for the Homeless would get $851,960 to deliver healthcare to the micro-communities through the end of next year. “Colorado Coalition for the Homeless has been a pillar in providing healthcare to Denver’s population of people experiencing homelessness. Their existing Health Outreach Program (HOP) and their street medicine outreach team are essential to meeting people where they are and encouraging people experiencing homelessness to prioritize their health. Through this contract, CCH will help approximately 600 people experiencing homelessness lower their barriers to housing by providing physical, mental, and behavioral health support remotely via their HOP and street medicine programs. They will go directly to the micro-community sites to provide these essential services.”
The Gathering Place, $1,451,542
“The Gathering Place will oversee and maintain a micro-community of 44 units for people experiencing unsheltered homelessness, specifically women, transgender, and non-binary people experiencing homelessness,” according to the memo. “This specifically includes 24/7 site operations to oversee the day-to-day maintenance of micro-communities to ensure compliance with all building codes, health regulations, and safety issues as well as regular repairs and services. Communal spaces should be cleaned at least twice per week. Providers are expected to maintain a minimum ratio of one staff member on site per 40 clients. Client case management and navigations services will be conducted to include residential intakes, coordination of referrals for any mental and physical healthcare needs, benefit acquisition, employment, and housing navigation. Case management and supportive services are delivered through a housing-focused, trauma-informed, person-centered, and harm reduction approach.”
The Salvation Army, $10.1 million
The Salvation Army will operate the DoubleTree Hotel at 4040 Quebec through the end of next year for $10.1 million, according to the contract. “The Salvation Army has shown success in providing shelter in both congregate and non-congregate shelter settings through other programs, and as at other sites, will utilize a low-barrier housing first model designed to maximize exits into permanent or stable housing for this contract. The Salvation Army has the ability to serve all diverse populations including but not limited to men, women, young adults (aged 18-24), and individuals who identify, express, and present as transgender, non-binary, and/or gender nonconforming."
Bayaud Enterprises, $2.3 million
Bayaud Enterprises, Inc will oversee and maintain a micro-community of 54 units for people experiencing unsheltered homelessness in district 8, in the parking lot of the Stay Inn. This specifically includes 24/7 site operations to oversee the day-to-day maintenance of micro-communities to ensure compliance with all building codes, health regulations, and safety issues as well as regular repairs and services. Communal spaces should be cleaned at least twice per week. Providers are expected to maintain a minimum ratio of one staff member on site per 40 clients. Client case management and navigations services will be conducted to include residential intakes, coordination of referrals for mental and physical healthcare needs, benefit acquisition, employment, and housing navigation. Case management and supportive services are delivered through a housing-focused, trauma-informed, person-centered, and harm reduction approach.
1. Keep sites operating 24 hours a day, seven days a week, 365 days a year.
2. Provide facility management to oversee the day-to-day operations and maintenance of micro-communities to ensure compliance with all building codes, health regulations, and safety issues.
3. Maintain the infrastructure and amenities, and utilities, providing regularly scheduled and general repairs and maintenance services such as trash, exterior litter removal, pest control, snow removal both inside the fenced area and from entries, changing light bulbs, minor repairs to plugged toilets and leaky faucets and any other basic repairs; provide necessary emergency maintenance services under $500.
4. Collaborate with city representative(s) to notify and address any critical incidents on site.
5. Maintain a minimum ratio of one staff member on site per 40 clients 24/7 with proper credentials including knowledge and experience in conflict de-escalation and mediation, and trauma informed care.
6. Communal spaces should be cleaned at least twice per week, or more frequently as needed and cleaning supplies should be available for clients as needed
7. Manage site safety and security to establish and enforce security protocols to ensure the safety of residents and staff.
8. Provide training for all staff including de-escalation training and cardiopulmonary resuscitation.
9. Vaccinated and non-aggressive pets will be allowed at the facility.
10. Site operator will intake clients via HOST’s encampment resolution and outreach team process.
Bayaud will also:
1. Provide resident intake and orientation including logging information into the Homeless Management Information System (HMIS).
2. Provide necessary referrals and coordination for any mental and physical healthcare needs.
3. Provide benefit, employment, and resource navigation and enrollment support and enrollment assistance within seven days of clients completing enrollment onto the site.
4. Provide housing navigation.
5. Provide peer navigation.
6. Provide case management and supportive services that are housing-focused, trauma-informed, person-centered, and utilize a harm reduction approach for all clients.
7. Provide resources for Limited-English Proficient (LEP) individuals to ensure all guests have access to services in their language of choice.
8. Provide resources and connections to guests needing assistance with activities of daily living.