Local Aldi needed self-checkout system
I went to Aldi today on Hershberger Road at the former Crossroads Mall. I am certain I had the deer in the headlights look because I was stunned to see self-checkout lines. There was only one actual clerk who was checking customers out which is usually what the store had most of the time anyway.
Aldi lines used to be backed up and it would take a long time to get out of the store. There were no long lines of customers today and everything was running smoothly. This change came because customers were complaining about the long lines and asked the grocery chain when they would implement self-checkout but not every shopper likes the new system which is to be expected.
This new system at Aldi's is not taking jobs from humans because since COVID there have been more job openings that individuals to fill them. I cannot count the times I have been in grocery stores or fast food restaurants recently and there were complaints about not having enough help. The downside to automated check-out is that theft at self-checkout lines is increasing and ultimately results in consumers paying higher prices.