Pink Energy customers need answers
Virginia solar panel customers have been left in limbo
Customers of Pink Energy, (formerly known as PowerHome Solar) have been waiting for more than 6 months for a resolution to their dilemma. The company abruptly shut down in September of 2022, and the office of Virginia Attorney General Jason Miyares told 8News it was investigating the business after receiving 54 complaints. Pink Energy filed for bankruptcy in October of 2022 and the decision left dozens of customers in states including Virginia, Ohio, and North Carolina with unfinished projects and loan payments due for work that was never completed.
In a letter co-signed by nine other attorneys general, Miyares called on Dividend Solar Finance, GoodLeap, Cross Riverbank, Sunlight Financial and Solar Mosaic — all companies that provided loans for homeowners to pay for the installation of solar panels — to stop collecting interest from the customers of Pink Energy who never had their installations completed.
Eight Attorney Generals have filed complants
The Attorney Generals of seven other states have also filed complaints against Pink Energy. Letters have been sent to the lending companies asking them to not charge additional interest and to work with customers. Solar panels are supposed to save customers money on their energy bills but those who chose Pink Energy are now paying out funds for a product they are not using.
"We have no help from nobody," says Pink Energy customer Sergio Pereira. "I was trying to save money and now I am in more debt than I was in before."