Forsyth County 911 Center awarded with CALEA re-accreditation

Andrew Alvarez

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FORSYTH COUNTY, GA — The Forsyth County 911 Center was awarded a Public Safety Communications re-accreditation for their accomplishment.

The re-accreditation was awarded by the Commission on Accreditation for Law Enforcement Agencies (CALEA). This was recognized by the Forsyth County Board of Commissioners in their meeting last month, on June 3.

“To achieve the re-accreditation, the County needed to meet over 200 standards during the review process,” stated Forsyth County EMA and 911 Center Director Chris Grimes.

They are currently one of eleven counties in Georgia 911 Centers that holds the CALEA Public Safety Communications Accreditation.

“I am proud of the hard work and dedication the 911 Center staff puts in everyday to respond to calls for help from our residents,” said Grimes.

Forsyth County was last awarded the accreditation back on November 5, 2016. This accreditation lasted for four years. During the years, they must submit annual reports attesting continued compliance with assessed standards.

The CALEA is a symbol of excellence in the public safety agencies. The accreditation applies to communications centers through a national body of standards developed by law enforcement professionals.

The CALEA assessment team consists of public safety communications practitioners from similar out-of-state agencies. They give out accreditation by reviewing written materials and videos and by interviewing individuals to verify compliance. The Forsyth County 911 Center’s recent re-accreditation also goes through this process.

CALEA Accreditation increases an agency’s accountability, both within the agency and the community. It can limit the center’s liability and risk exposure by proving that standards for public safety communications are met.

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